Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG

Clean, spacious, cheery. Great location near the Empire Canalway trail! Towels and bedding ample, soft, and clean but not bleachy. Room was well laid-out. Coffee was average but always available. Breakfast was good - I had oatmeal w cranberries and almonds and cinnamon w a hard boiled egg. Partner had scrambled eggs, turkey sausage, biscuit & gravy. They honored our request for ground floor, and an extra “blanket” that was thin but did the trick. Everyone was polite and helpful.

The staff was very helpful , pleasant and respectful. The breakfast was very good we loved the pancake machine and the servers at breakfast were always smiling and greeted us daily they really made our day

When my husband & I checked in, there was a woman & 2 men who were absolutely wonderful! They were professional & kind. We loved our room & it was so clean!

everything the room, bathroom, beds, the staff. We just had a problem two days, it was a monday and tuesday, breakfast place was not fully stocked due to busy weekend and because only on tuesdays the truck with the stock goes to the hotel. Nevertheless Mark and Patt were very helpful.

Big rooms, very clean and comfortable. The queen beds were the best I've slept in at a hotel! Loved the pillows and the facilities.